OUR STORE POLICIES

All retainers and final payments are non-refundable.
A retainer fee is required to reserve your date and time
Once paid in full there is no refund
Pay for outdoor event and it rains you get 1 free move. After that you are required to pay $50 for date change.
Once you place your order you have 2 hours to make changes to colors, table sizes and adding more(Please be certain when you are booking with us you know how many tables, chairs, etc needed)
If you cancel your event and no longer want to book us, there is no refund.

We reserve the right to refuse any color changes to your order if you order outside of Red, Blue, Black, White. Special orders are rose gold,champagne colors, Some pinks. Once you've picked these colors you can not change your colors. Please make sure you are sure you want special colors.

SET UP TIME: WE REQUIRE 2 TO 4 HOURS. RUSHED SETUP UPS 1 HOUR OR LESS IS DOUBLED CHARGE AND NO ONSITE REARRANGING, STEAMING OR ETC. IT WILL BE CONSIDERED A DROP OFF

Our Process

Let us guide you through our simple and seamless planning process.

Step 1

Consultation

During our initial consultation, we will discuss your event vision, budget, and any special requests or needs.

Step 2

Proposal

Based on our consultation, we will create a detailed proposal outlining the services we can offer and the estimated cost. Deposits will be due at this time to proceed forward.

Step 3

Collaboration

Throughout the planning process, we will work closely with you to ensure that your event is everything you envisioned and more.

Step 4

Execution

On the day of your event, our dedicated team will handle all the details and aspects to ensure a flawless and memorable experience.

Step 5

Celebration

Sit back, relax, and enjoy your event while we handle the cleanup and any necessary post-event tasks.